Following Mo on my Phone

I grew up in New York, in a neighborhood that was located in the Bronx.  I was a big sports fan.   I followed all sports, but baseball was my first love.  I watched the great Yankee teams of the mid 70's and the painful Bronx Zoo teams of the early 80's.  I read magazines and baseball books.  I read the paper every day, starting with the sports section.  New York was a great place to grow up as a baseball fan.

When I got older, I had the opportunity to work in baseball, however it was for the New York Mets organization.   But that is a story for another time.  I also had the opportunity to watch the Yankees go to the playoffs every year.  From 1995 - 2007, they made the postseason and won four World Series Championships.  They missed in 2008, but won the World Series again on 2009 and made the playoff each year since until this year.   Considering the injuries, specifically to Derek Jeter and significant major components of their lineup,  they did remarkably well and came incredibly close.  A couple of games here and there they would've made the playoffs and possibly won the division.

The end the season brought to a close the careers of two great Yankees.   I had the opportunity to witness a lot of great Yankee baseball my lifetime and take attend a number of the games that they honored the team's legends.  I was in attendance when they paid tribute to Joe DiMaggio right after his death and the day they celebrated  Yogi Berra when he came back into the Yankee fold.  It was also the day the David Cone threw his Perfect Game.   The pomp and circumstance of what is Yankee baseball is truly an experience all its own.  The legends that played for the team line the walls of Hall of Fame and the team's own Monument Park.  The two men that retired at the end this year, rank among the team's best.   Andy Pettitte was one of the best left-handers to ever pitch for the team.   He holds a number of records with this remarkable team,  a remarkable post season performer, and, best of all, he was developed from the team's farm system.

 

 

Mariano Rivera was also developed in the Yankee system and became the greatest closer of all time. I had the privilege of watching his major-league debut on TV and being in attendance 60-70 games where the doors swung open, the sounds of Enter Sandman blared from the speakers and he took the mound to shut down the opponent.   He was truly remarkable, not only has a baseball player but as a human being and it was an honor to watch him play.

The reason I bring this all out is because of how I participated in his ceremony at Yankee Stadium on September 22nd. If I still lived in New York, I would have been in attendance.   However as a father of three that now lives in Jacksonville, FL, I spent those moments at The Bolles School football field watching my two sons play in their soccer league games.   So I was unable to even watch the ceremony live.  Using the technology in front of me, I used my smart phone and the DirecTV app to record anything and everything I could have been able to watch.   That would be great for later, but I wanted to feel it live.  So I logged on to Twitter and became a part of the ceremony.   

The people in the ballpark tweeted.  The news media tweeted.  Those involved in baseball who have a love and reverence for Mariano Rivera tweeted.  Not only did they tweet, but they provided pictures and video.  They provided live commentary of this amazing event going on so I was able to see the activity and feel like I was part of it.  Even though I was in Jacksonville, FL.   

Twitter, and social media in general, have become tools that are necessities to my daily activity, that of 1010XL and the daily activity of companies around the country.  It is also an important distribution vehicle for sports information to be generated.   Whether it's the news reporter tweeting out information teasing his upcoming broadcast, or an announcement of a player injury.  Whether it's commentary from people watching games and giving their analysis or  used by teams to sell tickets and merchandise.  Whether it's just for branding and marketing purposes, teams, media outlets, fans are tweeting about games and major sports activity minute by minute.

Hashtags are set up for specific games and events.  Athletes tweet their feelings and thoughts and interact with the fans.  You get raw exposure.  Real personality.  Some very funny and behind the scenes pictures. 

At 1010XL we use Twitter on a daily basis and will tweet out information about guest that are coming on the show, big stories that we put on to our website and fun observations to have our listeners respond to.  Our on air hosts have their own twitter handles and tweet throughout the day.  And the station will then retweet them and interact with them.   We also use Twitter as a marketing tool to extend the relationship we have with our partners and for them to get additional exposure through our 4000+ followers.

What is more remarkable is the amount to Twitter activity that takes place during a major sports event.  A playoff game, a championship game.   Sports Illustrated just published this list of the five most tweeted sports events of 2013.  They are:

Super Bowl - 26,131,270

NBA Finals Game 6 - 7,796,860

NCAA Final Four - 4,592,598

BCS Championship - 3,989,642

Stanley Cup Finals Game 6 - 1,075,234

yes, those numbers are in the millions...

So...are you tweeting?  Are you following me or our station?  I am @hwolpoff and the station is @1010XL. 

 

 

 

We are now JAX...Officially

Something remarkable happened in Jacksonville this week.  And it had to do with sports, with a little social media mixed in.  Now Jacksonville gets unfairly maligned as a sports city.  The national media, and in turn the national sports fan, does not see our city, and our sports teams, the way we see them.  We love our Jaguars.  We are proud of how we have responded to the call for the sale of season and individual tickets. Even though our city was hit hard by the economic downturn, we still have managed to rank 20^th in home attendance.  We do not have the blackout issue that many other cities have.  However, we have been portrayed as a city that cannot support our teams.

That could not be farther from the truth.  Aside from the strong showing at EverBank Field, one of the largest stadium in the NFL, the people of Jacksonville have strongly supported the AA Suns and the ABA’s two time defending champion Giants.  They have also come out by the thousands to watch The Players and regional tennis tournaments.  Our support of soccer matches here has brought us a NASL team that will launch in 2015.  Our support of the Jaguars is should truly be commended, as we have had to watch some underachieving teams over the past few years.  But as disappointing these teams have been and as disappointing our national media coverage has been, nothing has been more disappointing, and extremely disrespectful, as the abbreviation the NFL has used for our city name.

Since the Jaguars inception, the NFL has used the three letters JAC to identify the team on schedules, press releases and in other league information.  However, we here in Jacksonville know that we identify ourselves as JAX.  Our airport is identified as JAX.  But for some reason, this was first implemented incorrectly, and remained incorrect for sixteen years.

Jaguars fans have tried for years to get the National Football League to change their team's abbreviation.  On Thursday, their request was answered.

ESPN reports that with help from a persistent social media campaign and the Jaguars digital media manager Chris Burdett, the NFL has agreed to change its official abbreviation for the team.  Burdett says he's been trying to get it changed since the end of last season. Since he joined Twitter several months ago (@digital_jag), he'd get hits with requests and complaints from fans. He told ESPN there would always be at least 10 to 15 fans direct tweeting at them asking when it's going to change.  On Thursday, fans reportedly took to Twitter and inundated Brian McCarthy (@NFLprguy) with tweets asking that the NFL change the team's official abbreviation from JAC to JAX.  This included tweets from Jaxson DeVille, who himself is an active Twitter user.

 

 

Well, the NFL finally listened and instituted the change in our identifying abbreviation to JAX.  A victory for Jacksonville and for social media.

ARE DAD'S SEEN AS THEY ARE OR AS THEY ARE PERCIEVED?

Last year, the diaper brand Huggies challenged the capabilities of dad's in handling the needs of their babies when they ran a TV ad campaign called the “Dad test”.  In this commercial, five Moms left their babies with their husbands for five days. Huggies called this ‘The Ultimate Test’ and they showed these Dads in various states of confusion while their wives were out having some well-deserved girl time.

After the ad hit the airwaves, hundreds of stay-at-home Dads went on social media to express their disappointment in the ad and to share the many ways they not only take care of their newborns, but their entire family as well.  After the Twitter/Facebook onslaught and additional online petitions, Huggies pulled the ad. 

There are many marketing questions to ask from this PR debacle.  But could it be that Huggies was actually using this campaign to target Dad's and their decision making role when it comes to buying power in the household?

A look at the most recent census and additional data shows that Dad's have evolved over the decades.  The Dad of the 50's came home from a long day at work, and accepted a drink from his wife while he sat in his chair.  She took care of the rest.  The cooking, the cleaning and the household decision making.  In this century, many things have changed - most importantly the role Dad plays in the decision making and purchasing. Dads are spending more time at home with the kids and in 1/3 of the homes in this country, Dads are the primary caregiver. Whether this was a result of job loss from the economy or the sociological shifts which are occurring, it’s pretty clear that Dads are a new target audience for childcare products, and any additional company that is marketing their products for the house and household.

However, many marketing agencies and companies still subscribe to a number of Dad myths:.

·         Dads don’t shop - Research shows that men are not only taking care of the kids but doing other ‘housewife duties’ including the weekly shopping, managing the budget and taking care of the house.  

·         Dads don’t do brand research - Many agencies still believe that ‘if it's not about cars, sports or games, men don’t really care.’ Today’s fathers use of online research for household and childcare related products are higher than men in a previous generation. The research suggests having kids affects how both parents make purchases, not just Moms.

·           Dads are just the babysitter for the day - Most consumer brands continue to target Moms and show Dads as a bumbling follower in the house. Research, and common sense, confirms that this is just not true.  (Inner Socialmedia-ness Februay 20, 2013)

So how does this information help you as the business owner?  If you want to grow your business and your revenues, you need to market to Dad.  You need to reach him where he is, both at home with the kids and also out enjoying sports and the recreation activities that they enjoy.  You need to have the conversation with them and let them know that they have a very important voice.  You want them to have access to as much information about your product and the easy ability to find it and purchase it.

And you know what?  1010XL knows how to speak to Dad.  In Jacksonville, we are the radio station that Dad is listening to.  We have the personalities that Dad has a relationship with and can be an influential part of his household decision making. 

Want to learn more about how to reach Dad?  Send me an email and I can share with you some great examples and show how you can start conversing with Dad's.  I'm at howardw@1010xl.com.