Wednesday, October 30, 2013

More men taking the reins of the shopping cart

There seems to be a universal understanding in the grocery world that the household food shopping is done solely by women. Supermarkets and manufacturers are under this belief as well, as their advertising campaigns have been crafted to attract women, an perhaps children who can then tell their mom's what they would like them to purchase.  But is this belief actually correct?  Are these successful multi-million dollar companies actually losing money by continuing this advertising trend?

One only needs to look around the supermarket when they do their shopping to know that answer.  Who is it you see in the checkout line next to you?  Who is that you see taking advantage of that week's Buy One Get One Free selections? Men.  They are all over the store.  Selecting produce; ordering from the meat counter; choosing the cereal.  There are more and more men shopping every day.  They are not just shopping, they are couponing as well.  They are also scanning their store card for additional discounts.  There are a significant amount of single, divorced and widowed men in this country, and they are visiting supermarkets multiple times a week. 

According to the United States Census Bureau, in a data report released in 2012, there were 103 million unmarried people in America 18 and older. This group made up 44.1 percent of all U.S. residents 18 and older.  46.4 percent of these individuals were men.  That equates to almost 48 million Americans who are not being directly marketing to - that is if you ignore the beer and Beef Jerky commercials.



According to consumer-research firm GfK MRI and an ESPN report, 31 percent of men nationwide were the primary household grocery shoppers in 2011, up from 14 percent in 1985. Some estimates are higher. A nationwide survey of 1,000 fathers conducted by Yahoo and market research firm DB5 released early this year said 51 percent were the primary grocery shoppers in their household. Of that group, 60 percent said they were the primary decision-makers regarding consumer package goods, which includes packaged food.

"We're seeing more men doing grocery shopping and more young dads cooking with their kids as a way to bond with them at home," said Phil Lempert, a supermarket consultant. "It's very different from the whole metrosexual phenomenon of six, seven, eight years ago, but a much more down-to-earth (approach), not trying to show off, but trying to be part of the family."

Brad Harrington, executive director of the Center for Work and Family at Boston College, said "men on the homefront are where women in the workplace were 30 years ago," in terms of how they are portrayed on television and even in advertisements — namely, as disengaged or incompetent.  "If we portrayed women like that in the workplace, there would be an outcry," he said.



According to a 2012 survey conducted by Cone Communications new survey, 52 percent of fathers now identify themselves as the primary grocery shopper in their household, and while not all moms agree, about 35 percent say that over the past few years, dad has taken on more of the shopping.  "No doubt male shopping behavior is undergoing major change," says Tod Marks, Consumer Reports senior editor and resident shopping expert. "Back in 1995, studies have shown that only 10 percent of men identified themselves as the family's main grocery shopper. That number has been rising steadily."

The survey included 1,000 parents of kids 17 and under. Other findings showed that 63 percent  of dads make a detailed shopping list and 56 percent  collect coupons or read store circulars.  Additionally, dads are more likely to plan meals for the week ahead of time (52 percent vs. 46 percent of moms), and even more inclined to research grocery products (24 percent vs. 11 percent of moms).

But change appears to be under way.  Kraft scored with men in 2011 by way of its Philadelphia Cooking Creme, which was attributed in part to displaying it near chicken.  Guys impulsively bought that product, thinking that it was a way to try a different way of making chicken. Sales volumes of Philly Cooking Creme were 20 percent above expectations in 2011, the company said, after a $35 million investment in advertising, in-store promotions, coupons and product demonstrations.

The success of Philly Cooking Creme and other brands are case studies Kraft is presenting to the entire company, looking for other products where male-themed marketing makes sense.  Some local grocery chains are also looking for ways to get into the mix. A spokeswoman for Jewel said the chain is watching the trend toward more male shoppers but hasn't made any major changes. A Safeway spokeswoman said they have man-friendly marketing in the works but declined to provide specifics.

Other chains have seen a good share of men for some time. Maggie Bahler, executive marketing coordinator for Whole Foods Market's Midwest region, said the chain's shoppers are about half men, although the company hasn't been tracking shopping habits by gender over time.



Men have different shopping tendencies which are causing food-makers to look at a different set of opportunities, as men appear to be less hurried in stores and more prone to impulse purchases than women.
"The mindset has been that she shops, she really knows every inch of the store, she is really organized, has a list, is in a huge hurry," Calpino said. "We talk to a lot of these millennial guys about shopping, and the biggest headline is they're not as structured, not as hurried, much more experimental, more adventurous."
Stephen Hahn-Griffiths, chief strategy officer with Leo Burnett in Chicago, said men are slightly more inclined to shop around for the best prices than are women.

"Though men are very mission-driven, very grab-and-go, get-it-done, it's not at the expense of paying a price premium," he said. "They are very driven by finding best prices before making purchases, and they're not going to jettison quality either."

Abhi Hansoti, a 35-year-old management consultant, said that because he does most of his shopping at two stores, "I know prices at both places and I'll pick things based on the prices there."  Although Hansoti buys produce from Whole Foods because the quality is better "just from experience," he goes to Jewel for such items as bread and milk.

Hahn-Griffiths said men are less likely to ask for help finding an item but more likely to make a second sweep through the store, in case they've missed something.  "It's part of the hunter mindset," he said. "When you're a hunter, you're more likely to move from place to place and recircle areas you might have missed."  As a result, men might also be spending more time in stores than women.

Despite price sensitivity on shopping-list items, experts say, men are also prone to impulse buys.  Susan Viamari, editor of Times & Trends at SymphonyIRI Group, explained that they "have a little brighter outlook on the economy and their finances, and this is going to impact their purchase behavior and their openness to impulsive purchases, trying new products, things of that nature."

So.....what is my point.  I find it confusing that will all this research out there, why is it the that major supermarket chains for Jacksonville, Publix and Winn-Dixie do not market to the men of the First Coast.  It is true that they are the past and current sponsors of the Jacksonville Jaguars and they both run "tailgating" promotions in the fall, but they will not activate either of these ventures with our radio station that directly markets to men.  Our current advertisers are exceeding their marketing goals by running their commercials and participating in promotions on 1010XL.  Wouldn't it make sense that both Publix and Winn-Dixie would do the same?  If we have Carroll's Meat Shoppe selling out on the cuts they are advertising on our station, wouldn't the "Beef People" of Winn-Dixie succeed as well?  Wouldn't Jaguars sponsor Publix be a perfect participant for our own tailgating promotion?  Again, I find it confusing.


With that said, as we are about to turn the page to 2014....hey Publix and Winn-Dixie...have your people call my people.  I can give you a direct line to the Men of Jacksonville and help you increase your revenues....

Tuesday, October 15, 2013

What We Have Learned About The 1010XL Listener - And You Should Know Too


The last few months as 1010XL's Director of Sales and Marketing has been an incredible learning experience.  Since I had been with the station for over a year, I had seen the response our sponsors had been receiving from their commercial campaigns.  From conversations with them, from the fact that they had purchased additional campaigns and the extremely large percentage of continual advertisers, it had been apparent that 1010XL had been an extremely efficient marketing medium for reaching men and generating business in Jacksonville.

But it was important to learn more.  It was important to learn more about our listener.  Who are they ?  What role do they play at work?  What role do they play at home?  Are they fathers that have kids at home that they are still raising? There were a number of questions that we wanted answered.  So we launched a survey and asked our listeners to tell us who they are.

And we learned a great deal about the 1010XL listener.  Facts that we want to share so that the businesses of Jacksonville, planning for their upcoming marketing year, will have a better understanding and so they may reach this educated audience that has money to spend on themselves, their families and their businesses.

So here is what we learned:

56% have a bachelor’s degree or higher.
 
We have an educated audience.  We had already known that from the conversations we have with them as callers.


68% are Married, while 32% are single or divorced.

44% have children under the age of 16 living in the house.

These are family men and fathers who make big ticket financial decisions.  They are planning family trips, buying toys and gifts, taking the family out to events.

83% own a home.

48% are considering home improvement projects.

Which means that they have a "honey-do" list to accomplish on a regular basis.  And they are willing to pay for the right  companies to help them clear that list.

21% own their own business.

55% describe themselves as a decision maker for their business.

That is a large number of people.  One out of five of our listeners own their own business.  Businesses  should take notice of this and reach out to these men.  If you are looking to create new revenue for your business to business company, our listeners can help you do that.

63% plan to buy / lease vehicle in the next twelve months.

Car dealers, take note.  Our listeners are shopping for cars.  Constantly.  You would want to be in front of them to help with that decision.

Fast Food

44% eat fast food three times per week.

21% eat fast food once per week.

20% eat fast food once per month.

Our men are eating on the run.  We have a few fast food businesses on the air that have benefitted from this.  But options are good and reaching out to our listeners will help drive more sales in this market for you.

 Fine Dining Frequency

42% eat at a fine dining restaurant one per week.

33% eat at a fine dining restaurant one per month.

They are also taking clients and their significant other out to dinner.  On a regular basis.  A nice campaign from a local restaurant would create a strong result.

We are very proud to provide live and local sports information to our listeners and also to provide the opportunity for advertisers to reach them.  This should provide a strong blue print of who they are and how they can help your business.

We know the stories of our current advertisers success and we are developing case studies to help tell those stories to our prospects.  If you would like to learn more about how a similar business has fared or would like to see a proposal, please email me at howardw@1010XL.com.  We would like to be able to help you exceed your revenue budget this coming year.

 

Friday, October 4, 2013

Following Mo on my Phone




I grew up in New York, in a neighborhood that was located in the Bronx.  I was a big sports fan.   I followed all sports, but baseball was my first love.  I watched the great Yankee teams of the mid 70's and the painful Bronx Zoo teams of the early 80's.  I read magazines and baseball books.  I read the paper every day, starting with the sports section.  New York was a great place to grow up as a baseball fan.


When I got older, I had the opportunity to work in baseball, however it was for the New York Mets organization.   But that is a story for another time.  I also had the opportunity to watch the Yankees go to the playoffs every year.  From 1995 - 2007, they made the postseason and won four World Series Championships.  They missed in 2008, but won the World Series again on 2009 and made the playoff each year since until this year.   Considering the injuries, specifically to Derek Jeter and significant major components of their lineup,  they did remarkably well and came incredibly close.  A couple of games here and there they would've made the playoffs and possibly won the division.

The end the season brought to a close the careers of two great Yankees.   I had the opportunity to witness a lot of great Yankee baseball my lifetime and take attend a number of the games that they honored the team's legends.  I was in attendance when they paid tribute to Joe DiMaggio right after his death and the day they celebrated  Yogi Berra when he came back into the Yankee fold.  It was also the day the David Cone threw his Perfect Game.   The pomp and circumstance of what is Yankee baseball is truly an experience all its own.  The legends that played for the team line the walls of Hall of Fame and the team's own Monument Park.  The two men that retired at the end this year, rank among the team's best.   Andy Pettitte was one of the best left-handers to ever pitch for the team.   He holds a number of records with this remarkable team,  a remarkable post season performer, and, best of all, he was developed from the team's farm system.
 
 

Mariano Rivera was also developed in the Yankee system and became the greatest closer of all time. I had the privilege of watching his major-league debut on TV and being in attendance 60-70 games where the doors swung open, the sounds of Enter Sandman blared from the speakers and he took the mound to shut down the opponent.   He was truly remarkable, not only has a baseball player but as a human being and it was an honor to watch him play.

The reason I bring this all out is because of how I participated in his ceremony at Yankee Stadium on September 22nd. If I still lived in New York, I would have been in attendance.   However as a father of three that now lives in Jacksonville, FL, I spent those moments at The Bolles School football field watching my two sons play in their soccer league games.   So I was unable to even watch the ceremony live.  Using the technology in front of me, I used my smart phone and the DirecTV app to record anything and everything I could have been able to watch.   That would be great for later, but I wanted to feel it live.  So I logged on to Twitter and became a part of the ceremony.   

The people in the ballpark tweeted.  The news media tweeted.  Those involved in baseball who have a love and reverence for Mariano Rivera tweeted.  Not only did they tweet, but they provided pictures and video.  They provided live commentary of this amazing event going on so I was able to see the activity and feel like I was part of it.  Even though I was in Jacksonville, FL.   

Twitter, and social media in general, have become tools that are necessities to my daily activity, that of 1010XL and the daily activity of companies around the country.  It is also an important distribution vehicle for sports information to be generated.   Whether it's the news reporter tweeting out information teasing his upcoming broadcast, or an announcement of a player injury.  Whether it's commentary from people watching games and giving their analysis or  used by teams to sell tickets and merchandise.  Whether it's just for branding and marketing purposes, teams, media outlets, fans are tweeting about games and major sports activity minute by minute.

Hashtags are set up for specific games and events.  Athletes tweet their feelings and thoughts and interact with the fans.  You get raw exposure.  Real personality.  Some very funny and behind the scenes pictures. 

At 1010XL we use Twitter on a daily basis and will tweet out information about guest that are coming on the show, big stories that we put on to our website and fun observations to have our listeners respond to.  Our on air hosts have their own twitter handles and tweet throughout the day.  And the station will then retweet them and interact with them.   We also use Twitter as a marketing tool to extend the relationship we have with our partners and for them to get additional exposure through our 4000+ followers.

What is more remarkable is the amount to Twitter activity that takes place during a major sports event.  A playoff game, a championship game.   Sports Illustrated just published this list of the five most tweeted sports events of 2013.  They are:

Super Bowl - 26,131,270

NBA Finals Game 6 - 7,796,860

NCAA Final Four - 4,592,598

BCS Championship - 3,989,642

Stanley Cup Finals Game 6 - 1,075,234


yes, those numbers are in the millions...


So...are you tweeting?  Are you following me or our station?  I am @hwolpoff and the station is @1010XL.